Vinted Members Share Displeasure About Sizing Changes
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its size classifications for women's and children's garments failing to inform all users about the change.
Digital Channels Response
Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category than originally posted due to the recalibration.
Vinted explained the new system was more in line with similar services.
It has advised users to check their listings and manually change the size if necessary, which has left users frustrated.
Measurement Approach Changes
Before the change, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
Member Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she stated.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: last year, the service retracted a modification regarding delivery choices due to shopper criticism.
